Whatfix Strengthens Partnership with Microsoft to Improve Digital Adoption


Whatfix, a leader in Digital Adoption Solutions (“DAS“), today revealed a new addition to their technology collaboration with Microsoft to support business in adopting the Microsoft Dynamics 365 Suite. This new full integration supports Dynamics 365 Sales, Marketing, Customer Service and Field Service modules. Through this strategic partnership, business will be able to gain access to Whatfix’s completely incorporated, no-code DAP (Digital Adoption Platform) to enhance staff member onboarding and modification, training and support management, while unlocking the amount of Microsoft Dynamics 365 to allow business groups to surpass revenue and development goals. Whatfix is currently a part of the Microsoft ISV Connect program and has actually established several integrations for other Microsoft products consisting of Whatfix Assist, a content search and sharing apps for Microsoft Teams.

As more enterprise groups are dispersed and working remotely, traditional in-person training is falling short. With Whatfix for Dynamics 365, application leaders can utilize all of Whatfix’s existing abilities including detailed assistance, content, self-help and automation management. Whatfix can be deployed rapidly without the need for intricate IT policies or internet browser extensions.

As the world continues to progress, business are adopting new innovation at a fast pace. There are merely too many tools offered for employees to utilize efficiently, which can be overwhelming and lead to burnout. As a full-feature, success-driven platform, Whatfix assists employees quickly get up to speed on the various functions of Dynamics 365 without sensation overwhelmed,” said Khadim Batti, CEO and Co-founder, Whatfix. “We constructed a quick, perfectly suitable and basic option for better onboarding, change, training and self-help management in real-time and on demand.”

We are delighted to see Whatfix build on their Microsoft Partnership with this new release as part of the ISV Connect program,” stated John O’Donnell, Global Strategic ISV Alliance Manager – Biz Apps, Microsoft. “Whatfix’s digital adoption option unlocks a lot of efficiency tied up at the user level. Their ability to challenge these traffic jams with automated, personalized assistance gets rid of challenges for users and allows them to genuinely get the most from their productivity tools.”

Find out more about this integration, here.

About Whatfix

Whatfix is a Digital Adoption Solution that disrupts Application Training, Learning, and Support content by offering Contextual, Interactive, Real-Time, and Autonomous user guidance – driving additional adoption and productivity gains. Whatfix has a tested record of increasing employee efficiency by 35%, reducing training time and expenses by 60%, reducing employee case tickets by 50% and increasing application information precision by 20%. Whatfix is based in San Jose, San Francisco, London, Melbourne, Sydney and Bangalore.

To learn more, please see www.whatfix.com.